Buick is only top 10 reliable national brands in Consumer Reports


Toyota Motor Corp.’s luxury brand Lexus. topped Consumer Reports’ 2021 Automotive Reliability Report, with Buick ranking fifth as the only domestic brand to feature in the top 10 of 28 brands.

The findings, released to the Automotive Press Association on Thursday, highlight the reliability of hybrid and plug-in vehicles, although problems persist especially with advanced technology in electric vehicles and with transmissions in combustion-engine vehicles. traditional internationals.

The report is based on survey data from more than 300,000 vehicles that arise as customers pay record prices for vehicles amid a global microchip shortage and other chain bottlenecks. supply which stifled production.

“The cost of the vehicle is rising and supply chain issues are impacting new vehicles and parts,” said Jake Fisher, senior director of automotive testing at Consumer Reports. “It’s one thing if a vehicle is under warranty or if you lease a vehicle, you are not going to pay for the repairs. If you have a vehicle that needs a component and that component is not available, this can be a big deal.

At Buick, the Encore and the redesigned Envision were above par, although problems with the transmission, drive system, and blank electronic display in the car caused the Enclave to drop below par. mean.

Aside from Buick, General Motors Co. had Chevrolet finishing at No.14, Cadillac at No.16, and GMC at No.22. For Stellantis NV, issues with the Pacifica minivan caused Chrysler to drop to No.12, brake and emissions problems on the Ram Classic pickup placed its mark at No. 21 and the Wrangler’s steering and suspension problems extended to the Gladiator truck in Jeep, which was No. 26. Ford has finished at # 18 with Lincoln in last position, just below Tesla Inc. at # 28.

Ford and Lincoln “had a lot of really big overhauls very quickly,” said Fisher. “It tends to be cyclical with Ford and Lincoln. As this product ages, reliability ages. We would expect reliability from Ford and Lincoln to improve as they slow down the pace of introductions.

The Lexus GX SUV dominated reliability, while the Subaru Ascent SUV finished last. The Detroit automakers, however, had unusually strong performance in their vehicle segments:

• Buick Envision topped with compact luxury SUVs

• Chevrolet Trailblazer was the most reliable of the subcompact SUVs

• Chevrolet Silverado 2500HD and GMC Sierra 2500 HD topped with full-size pickup trucks

• Chrysler 300 beat other medium and large cars

• Ford Bronco Sport was the most reliable of the compact SUVs

• Ford Mustang Mach-E beat other electric SUVs

• Ford Ranger mid-size vans

The results showed that fully electric SUVs were among the least reliable vehicles. Although Chevrolet was affected by the recall for battery fire hazards in Bolt EVs and EUVs, the high rate of trouble for electric SUVs was not with electric powertrains, but with air conditioning controls, electronics. on-board and electrical equipment.

“It’s not just a way to save fuel and money at the pump,” Fisher said of electric vehicles. “It’s about being an early user and having the latest technology. There are new ways to open electric doors and vents. Adding all of that gear adds to that complexity, and that’s the kind of thing that is wrong. “

This contrasts with hybrids and plug-in hybrids like the Honda Insight, Kia Niro and Toyota Prius, Prius Prime, RAV4 Prime and Venza. They were among the most reliable models, despite the complicated transmissions. But even the Venza, new for 2021, uses a proven powertrain, Fisher said.

“They are very practical vehicles,” he said. “There aren’t a lot of new technologies.

When it comes to internal combustion engine vehicles, transmissions were a problem for brands like Kia and Lincoln, Toyota’s Corolla hatchback, Chrysler’s Pacifica minivan, and Jeep’s Cherokee crossover. Eight or nine speed transmissions or continuously variable transmissions are more complex and presented more problems.

The Envision 2021 has a lower, wider stance with more athletic proportions to appeal to buyers who love the look of a car but want the functionality of an SUV.


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