Here’s why Lexus is still the most trusted automotive brand in 2021

The durability of a car is one of the most important characteristics in particular and Lexus has cracked this code with the first consecutive places in the Automotive Reliability Report for the past few years. In the 2021 Automotive Reliability Report, which is conducted from user surveys of the last 3 cars of the model year, Lexus was the top-ranked brand for reliability with an average or better score in all categories. Lexus is a luxury subdivision of Toyota launched in the 90s to compete with brands like Cadillac and Mercedes’ Maybach lineup.

Toyota is known for its great durability while not taking a hit on your wallet, while the latter can’t be said for Lexus, the brand doesn’t mess with reliability. In the 2019 JD Power Annual U.S. Vehicle Reliability Study, owners of three-year-old Lexus vehicles showed that they experienced 106 problems per 100 vehicles over 12 months. Reliability not only means fewer repair shop visits, but also extends to the user experience for a long time.

Why are Lexus cars so reliable?

lexus is500 f sport rear via lexus press room
Via the Lexus press room

Lexus is a luxury brand of Toyota and carries over the traits of its parent company by being one of the most trusted cars in reliability and reliability studies and is arguably the most durable luxury car. Since its launch in 1989, Lexus has steadily established itself in the luxury car market due to its high durability. One of the main reasons for this is the Japanese mentality behind this brand.

Lexus, like its parent company Toyota, follows the Japanese principle of “monozukiri” which means “to do things” in Japanese. Broadly speaking, the term involves making any product with a level of care and a goal in mind. So, all Lexus cars are built with durability in mind, a quality not achieved with most German luxury cars. Lexus ensures that its users associate the Lexus brand and its cars with reliability, and thus focus on increasing the durability of their cars.

Besides being more reliable than most luxury cars, Lexus cars won’t cost you an arm and a leg. RepairPal ranked Lexus in sixth place due to its low repair costs, averaging $ 551 per year for maintenance and repairs. However, staying in the UK can cost you dearly in terms of repairing and maintaining Lexus cars. Since Lexus still does not have a large chunk of the market share, there is a subsequent parts shortage in the country. Lexus users benefit from several plans to reduce maintenance costs through an extended warranty from the company itself.

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How reliable are Lexus cars?

Lexus recently passed the 2021 Automotive Reliability Report and has a rich history of impressive results in such surveys. In the 2017 JD Power Vehicle Reliability Survey, Lexus is tied with Porsche for first place, although in most years they take first place without any competition. In 2016, Lexus cars ranked first on the AutoExpress list for used car reliability. The best performing cars were the RX, GS and IS in their respective categories.

Most Lexus users have not encountered any major problems, even after 100,000 or 150,000 miles. You can buy a used Lexus car with around 100,000 miles and continue to run it for an awesome time, provided there is proper care and maintenance. One of the main reasons for this is the quality of the engines present in Lexus cars, which most luxury cars seem to get wrong. Toyota is known for the quality of its engines, the same goes for Lexus. Although these cars are not easy to maintain, most of the major problems are seen in cars over 100,000 miles.

Related: Here Are The Most Reliable SUVs Of The Last Decade

Lexus and its competition

Lexus GX 460 Premium 4WD

The luxury car market is quite competitive and brands like Porsche and BMW have the lion’s share, however, when it comes to reliability, Lexus wins. However, Porsche has given Lexus some competition over the years in terms of reliability. In the 2021 Automotive Reliability Report, Lexus took first place, while its parent company Toyota came in second and Mazda in third. Mazda was ranked first in last year’s reliability report and second this year, except for its above-average scores in most categories due to Mazda’s 3 air conditioning and electronics issues. embedded.

In addition, the Lexus GX SUV is the most reliable car overall according to CR members. Users of the last three GX SUV models have not reported any issues. All Lexus cars scored average or better in this year’s rankings, with the UX being the only model with an average rating. Put simply, Lexus cars are the most reliable luxury cars on the market. Japanese craftsmanship and their drive to make reliable cars are behind such impressive scores in reliability surveys.


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